1. What is Cofmor?
Cofmor is an online store available at cofmor.shop, offering curated products for our customers.
2. How can I contact you?
Email us at contact@cofmor.shop or call +49 8733431122.
3. Which payment methods do you accept?
We currently accept PayPal for secure payments.
4. Do you ship internationally?
Yes, we ship within Germany, across the EU and to many international destinations. Shipping costs are calculated at checkout.
5. How long does delivery take?
Germany: 2–5 business days, EU: 5–10 business days, International: 7–21 business days after dispatch.
6. How do I track my order?
When your order ships, you’ll receive a tracking number (if available). You can also use our Track Your Order page.
7. What is your return policy?
We accept returns within 14 days under certain conditions. Please see our Return & Refund Policy.
8. My order arrived damaged – what now?
Contact us within 48 hours with photos of the damage and packaging. We’ll review and offer a solution.
9. Are my payments secure?
Yes. All payments are processed through PayPal’s secure, encrypted platform. We do not store your full payment details.